Natural Gas Consumer Protection | GasGeorgia
This process may take up to 60 seconds.


Privacy Policy
Address Clarification Needed

The address you entered is: {{inputAddress}}

Please select the addresses that most closely matches your address.
Need Help Ordering?
Privacy Policy

Consumer Protection

As a consumer, it is important that you know the latest information on the provider you choose for natural gas service, as well as your rights under the law in Georgia. By staying informed, you can protect yourself and have a better relationship with your service provider.

Consumer Rights and Protection
While you are expected to meet your obligations to your service provider in a timely manner, rules have been enacted to make sure utility service providers act in a reasonable manner when engaging their customers regarding collection activities (late fees, disconnections, etc.) if you are unable to do so. The Georgia Public Service Commission's Consumer Rights and Protection help Georgia residents protect themselves.

Senior Discounts
The Georgia Public Service Commission has established criteria for qualifying to receive a senior citizens discount for natural gas service. In addition, many natural gas marketers offer special senior discounts, regardless of income.

Gas Marketer Scorecard
The Georgia Public Service Commission issues a monthly Gas Marketer Scorecard that reflects the number of complaints and general questions about the marketers received in three categories: Billing, Service, and Deceptive Marketing.

Filing a Complaint
If contacting your current provider does not produce results, you can file a complaint with the Georgia Public Service Commission to resolve the issue.

Georgia Energy Assistance Program
The Energy Assistance Program (EAP) pays for some home heating and cooling costs for low-income eligible families particularly in emergencies.

Why Choose GasGeorgia?

GasGeorgia is the number one site to compare and order natural gas service in Georgia. We let you shop the way you want with offers from all of the state's top providers all at once. You can compare and filter plans based on rate, monthly fees, contract term, promotional offers, and more.

Plus, we give you all of the
tools and information you
need to pick the right
plan for your needs
and save big.

Read More

Switching Your Natural Gas Plan?

Thanks to deregulation, consumers in Georgia have the power to choose their natural gas provider. Whether you're switching because you're moving, or just because you're looking for a better deal, it's a breeze to switch on GasGeorgia.

You can compare plans, choose a new provider, and set up your service right on this site.

Get started now!

Learn How