Filing a Complaint

If you are having difficulty with your current natural gas service or you are having a billing issue, contact your natural gas company. If you do not hear back from them within a reasonable time, or if you are not satisfied with the utility's action, you may contact the Georgia Public Service Commission (PSC) or file an Online Consumer Complaint. The PSC assists natural gas customers with service quality issues. They work with you to resolve complaints and investigate violations.

PSC Contact Information

Georgia Public Service Commission
244 Washington Street, SW
Atlanta, Georgia 30334
Toll-free in Georgia: (800) 282-5813
Metro Atlanta: (404) 656-4501
Fax: (404) 656-2341
E-mail: gapsc@psc.state.ga.us

Filing a Complaint Online

Fill out the Georgia Public Service Commission Consumer Complaint Form or send your comments to gapsc@psc.state.ga.us.